Created in 2003, Pilot Delivers Online Services is a global business engaged in shipping and logistics. We facilitate international trade between the world’s major economies, and among emerging markets across all continents.
Pilot Delivers Online Services delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.
Through a network of 75 offices, we ensure that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers. Pilot Delivers Online Services is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.
Pilot Delivers Online Services calls at 430 ports on 200 trade routes, carrying some 20 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.
For 20 years now, Pilot Delivers Online Services has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots and we continue to build and retaining long-term trusted partnerships with customers of all size and scale. 7
We use our network to help customers manage their goods most efficiently throughout their supply chains. At the top of our value proposition is an intense customer service culture that connects our team worldwide. Our people focus on finding new ways to help our customers succeed, while becoming continuously more efficient ourselves.
Customer relationships are the lifeblood of our business. However, we never forget that our company has responsibilities to many other stakeholders as well: investors, employees, carriers, business partners, local communities and global society. When we say Let’s Move the World Forward, we’re speaking to the interests of all global freight shippers, as well as the world at large.
We put safety first – for each other, our communities and our environment. We do things the right way, the first time. Our workplaces are collaborative and supportive. We take care of each other and we constantly seek to improve the safety of our operations, from trucks and docks to warehouses and datacenters.
OUR SAFETY
Pilot Delivers Online Services prioritizes the well-being of our employees and our customers. One of our main objectives is to achieve zero job-related injuries and accidents. We use training and technology to continuously improve our safety ecosystem, and we have XPO safety professionals positioned across our operating regions.
Our commitment to safe practices is evident in our global Road to Zero initiative and in the strict compliance measures that guide our operations. As a result, we achieve recordable rates that are below industry averages for accidents and OSHA incidents.
Our safety team is available to assist customers with programs that can reduce cargo damage, improve security and enhance worker safety. We also offer online safety training for owner-operators in our motor carrier networks.
